Booking Terms and Conditions - Kirk Yetholm

These standard Terms and Conditions apply to all bookings at Kirk Yetholm Friends of Nature House unless otherwise agreed in writing with us. Please read the below to ensure you have a smooth booking process and enjoyable stay with us !!

  1. Only Individual bookings of upto 8 people will be processed via web booking engine. Groups of 9 or more will need to book direct with us via phone or e-mail. The person making the booking and arranging payment will be referred to as the Lead Person and will be the principal point of contact both before and during the stay
  2. Friends of Nature is a membership organisation – everyone is welcome to stay, but members receive the reduced rate (as do members of SYHA/YHA/HI). Non-members pay supplement £3 per person/night for each adult, payable on arrival
  3. All Individual bookings must be paid for in full at time of booking. Group bookings, depending on time of booking may well be staggered in terms of initial deposit and final payment, details will be provided on enquiry
  4. Cancellation: Individual bookings – cancellations more than 14 days prior to 6pm of the day of arrival will obtain a refund of 90% of the stay. Cancellations of 14 days or less will incur a cancellation fee of 100% of the total cost of the booking
  5. Individuals can normally check in from 5pm until 1030pm. Departure time is usually 10am
  6. Group bookings of 9 or more will require the Lead Person to be over 18yrs of age; to be staying on site with the group; to have a minimum ratio of 1 adult for every 6 under 18 person staying; to be paid in full in advance
  7. Group Payments: 20% deposit to hold the reservation. Final payment due 8 weeks prior to arrival
  8. Group Cancellations: More than 8 weeks prior to arrival day will obtain refund of 80% of the stay; cancellations 4 weeks (28 days) to 8 weeks (56 days) prior to arrival day will obtain refund of 40% of the stay; cancellations less than 28 days prior to arrival day will incur a cancellation fee of 100% of the total cost of the booking
  9. Kirk Yetholm Friends of Nature House welcomes all, but especially those undertaking activities such as walking, cycling, appreciation of nature, heritage and cultural exploration, encourages social interaction. Certain group activities such as hen and stag parties will not be considered
  10. Excessive noise, anti-social behaviour or similar which affects either those staying, the local population, manager(s) of the House or the fabric of the building, will not be tolerated. Any building damage or deliberate breakages will need to be paid for. The Management reserve the ultimate right to refuse entry or request such person(s) leave the property with immediate effect
  11. Regret no pets allowed on site
  12. Car parking: we have limited parking opposite the building (not actually owned by us) – please park respectfully and donot block the access to houses below
  13. Kirk Yetholm Friends of Nature House has a strict No Smoking policy anywhere on site